Terms & Conditions
The basis on which we supply our products, including refunds and cancellation.
These terms apply to products and services supplied by WorkTrained Ltd, registered in England and Wales.
Owner review note: These terms are a clear high-level summary and should be reviewed by the business owner, and by a qualified adviser where required, particularly any wording relating to statutory consumer rights for digital content.
Who is selling
All products described on this website are sold by WorkTrained Ltd. Contact info@worktrained.co.uk for any question about an order.
Digital Products and Guide Purchases
The WorkTrained Practical Skills Bundle is a digital product supplied as PDF guides for £19.99 as a one-time purchase. It is not a subscription.
Digital Delivery
Guides are delivered digitally as PDF files immediately after purchase is confirmed. If a product is unavailable or cannot be accessed, contact us with your order details and we will investigate and restore access.
Refunds and Problems with Digital Content
Because digital content is delivered immediately on purchase, refunds are considered on a case-by-case basis. If a guide is faulty, incomplete or not as described, contact us and we will put it right or refund you. If a product does not work as described, we will either restore access or refund the affected purchase.
To request a refund, email info@worktrained.co.uk with your name and purchase details. Nothing in these terms removes or limits your rights under UK consumer law.
WorkTrained Job Agent
WorkTrained Job Agent is a digital service. It produces suggested content, including CVs, cover letters and match assessments. You remain responsible for reviewing, verifying and approving all outputs before submitting them to any employer.
7-Day Access and Automatic Monthly Renewal
Job Agent access begins with a seven-day period at £9.99. Unless cancelled, access continues automatically at £19.99 per month from day 8.
Cancelling Job Agent Access
You can cancel at any time. Cancelling before the end of your current paid period stops any further charge; access continues until the end of the period you have paid for. To cancel, use the cancellation option in the Job Agent application or email info@worktrained.co.uk.
Payments
Online payments are not currently processed through this website. When online payments are enabled, payments will be processed securely by Stripe and these terms will apply to those transactions.
Intellectual Property and Personal-Use Licence
All guides, materials and software remain the intellectual property of WorkTrained Ltd. Purchasing a guide grants you a personal, non-transferable licence to use it for your own professional purposes. You may not copy, share, publish, redistribute or resell our guides or materials, in whole or in part, without our written permission.
No Guarantee of Employment or Interviews
We do not guarantee employment, interviews, salary outcomes or any other career result. Our products are tools and learning resources.
Customer Support
For any question, refund or cancellation request, email info@worktrained.co.uk.